About WaitWell
It's the end of the lineup. The WaitWell Customer App allows you to join a line using your mobile device. We will let you know your position in line and estimated wait time, so you can arrive just in time for service....
It's the end of the lineup. The WaitWell Customer App allows you to join a line using your mobile device. We will let you know your position in line and estimated wait time, so you can arrive just in time for service. WaitWell send you a notification when your turn is getting closer so you can make your way to the location and be ready for service. While you are waiting, you can fill out intake forms and communicate with staff through in-app messaging. Never wait in line again just to ask a quick question. WaitWell replaces lineups with a mobile queue solution so you never have to waste time standing in line again.
Version History - support new settings - location hours display in header - improved integrations 3.3.0 Sep 5 - support for redirected service types 3.2.34 May 13 - fix for service type selection 3.2.26 Mar 30 - support service grouping - support phone validation 3.2.25 Mar 29 - support single signon - support additional appointment workflow 3.2.24 Mar 14 - support Waillo chat assistant 3.2.17 Jan 24 - support some new settings - minor ui updates 3.2.3 11/13/2025 Updated UI, improved status page. 3.0.0 08/01/2025 - ability to see staff profile pictire/bio when booking with them - increase number of locations support. 2.27.0 01/12/2025 - display timezone name on booking page. - improved booking page layout. 2.21.1 08/14/2024 - improved calendar booking page. - more details about queue hours are displayed when joining a line. 2.19.2 05/13/2024 - Ability find existing ticket or appointment per location (if configured) - Ability to Check in early for an appointment (if configured) 2.18.1 01/08/2024 - Improved waiver/forms with rich text. - support some additional settings. 2.17.0 12/12/2023 - improved appointment booking - qr code scanning imrpovements. 2.16.2 11/20/2023 - support for rich text service type description - support new field types 2.15.1 10/25/2023 - support new form features and waivers. 2.14.1 08/08/2023 - minor fix when searching and changing locations. - fix for open via web from some locations. 2.8.6 03/20/2023 - Support for new optional address field if configured - Support for waiver/forms enhancements. 2.8.3 03/06/2023 - Add support for mandatory waivers/forms to be completed when booking appointments. 2.7.0 01/23/2023 - Ability to upload photos or attachments if required by business. - support for additional settings that business may enable. 2.6.8 01/16/2023 - added support for picture or file uploads - nicer service type chooser with descriptions 2.3.1 12/12/2022 - Some minor fixes. Hide blank categories and improve form entry when phone number is optional. 2.1.7 08/29/2022 - when booking apt and both phone and email have been set to optional, ensure we collect one of them. 2.1.4 08/07/2022 - Better support for international phone numbers - Improved accessibility 2.1.2 07/17/2022 - Now shows All Booking choices on same page as Join line choices to make it easier to choose. 2.0.9 05/28/2022
Previous Versions
Here you can find the changelog of WaitWell since it was posted on our website on 2025-03-24 10:39:27.
The latest version is 3.3.0 and it was updated on 2026-10-07 05:11:53. See below the changes in each version.
WaitWell version 3.3.0
Updated At: 2026-10-06
Changes: Version History - support new settings
- location hours display in header
- improved integrations 3.3.0 Sep 5 - support for redirected service types 3.2.34 May 13 - fix for service type selection 3.2.26 Mar 30 - support service grouping
- support phone validation 3.2.25 Mar 29 - support single signon
- support additional appointment workflow 3.2.24 Mar 14 - support Waillo chat assistant 3.2.17 Jan 24 - support some new settings
- minor ui updates 3.2.3 11/13/2025 Updated UI, improved status page. 3.0.0 08/01/2025 - ability to see staff profile pictire/bio when booking with them
- increase number of locations support. 2.27.0 01/12/2025 - display timezone name on booking page.
- improved booking page layout. 2.21.1 08/14/2024 - improved calendar booking page.
- more details about queue hours are displayed when joining a line. 2.19.2 05/13/2024 - Ability find existing ticket or appointment per location (if configured)
- Ability to Check in early for an appointment (if configured) 2.18.1 01/08/2024 - Improved waiver/forms with rich text.
- support some additional settings. 2.17.0 12/12/2023 - improved appointment booking
- qr code scanning imrpovements. 2.16.2 11/20/2023 - support for rich text service type description
- support new field types 2.15.1 10/25/2023 - support new form features and waivers. 2.14.1 08/08/2023 - minor fix when searching and changing locations.
- fix for open via web from some locations. 2.8.6 03/20/2023 - Support for new optional address field if configured
- Support for waiver/forms enhancements. 2.8.3 03/06/2023 - Add support for mandatory waivers/forms to be completed when booking appointments. 2.7.0 01/23/2023 - Ability to upload photos or attachments if required by business.
- support for additional settings that business may enable. 2.6.8 01/16/2023 - added support for picture or file uploads
- nicer service type chooser with descriptions 2.3.1 12/12/2022 - Some minor fixes. Hide blank categories and improve form entry when phone number is optional. 2.1.7 08/29/2022 - when booking apt and both phone and email have been set to optional, ensure we collect one of them. 2.1.4 08/07/2022 - Better support for international phone numbers
- Improved accessibility 2.1.2 07/17/2022 - Now shows All Booking choices on same page as Join line choices to make it easier to choose. 2.0.9 05/28/2022
WaitWell version 3.3.0
Updated At: 2026-09-11
Changes: Version History - support new settings
- location hours display in header
- improved integrations 3.3.0 5d ago - support for redirected service types 3.2.34 May 13 - fix for service type selection 3.2.26 Mar 30 - support service grouping
- support phone validation 3.2.25 Mar 29 - support single signon
- support additional appointment workflow 3.2.24 Mar 14 - support Waillo chat assistant 3.2.17 Jan 24 - support some new settings
- minor ui updates 3.2.3 11/13/2025 Updated UI, improved status page. 3.0.0 08/01/2025 - ability to see staff profile pictire/bio when booking with them
- increase number of locations support. 2.27.0 01/12/2025 - display timezone name on booking page.
- improved booking page layout. 2.21.1 08/14/2024 - improved calendar booking page.
- more details about queue hours are displayed when joining a line. 2.19.2 05/13/2024 - Ability find existing ticket or appointment per location (if configured)
- Ability to Check in early for an appointment (if configured) 2.18.1 01/08/2024 - Improved waiver/forms with rich text.
- support some additional settings. 2.17.0 12/12/2023 - improved appointment booking
- qr code scanning imrpovements. 2.16.2 11/20/2023 - support for rich text service type description
- support new field types 2.15.1 10/25/2023 - support new form features and waivers. 2.14.1 08/08/2023 - minor fix when searching and changing locations.
- fix for open via web from some locations. 2.8.6 03/20/2023 - Support for new optional address field if configured
- Support for waiver/forms enhancements. 2.8.3 03/06/2023 - Add support for mandatory waivers/forms to be completed when booking appointments. 2.7.0 01/23/2023 - Ability to upload photos or attachments if required by business.
- support for additional settings that business may enable. 2.6.8 01/16/2023 - added support for picture or file uploads
- nicer service type chooser with descriptions 2.3.1 12/12/2022 - Some minor fixes. Hide blank categories and improve form entry when phone number is optional. 2.1.7 08/29/2022 - when booking apt and both phone and email have been set to optional, ensure we collect one of them. 2.1.4 08/07/2022 - Better support for international phone numbers
- Improved accessibility 2.1.2 07/17/2022 - Now shows All Booking choices on same page as Join line choices to make it easier to choose. 2.0.9 05/28/2022
WaitWell version 3.2.34
Updated At: 2026-09-04
Changes: Version History - support for redirected service types 3.2.34 May 13 - fix for service type selection 3.2.26 Mar 30 - support service grouping
- support phone validation 3.2.25 Mar 29 - support single signon
- support additional appointment workflow 3.2.24 Mar 14 - support Waillo chat assistant 3.2.17 Jan 24 - support some new settings
- minor ui updates 3.2.3 11/13/2025 Updated UI, improved status page. 3.0.0 08/01/2025 - ability to see staff profile pictire/bio when booking with them
- increase number of locations support. 2.27.0 01/12/2025 - display timezone name on booking page.
- improved booking page layout. 2.21.1 08/14/2024 - improved calendar booking page.
- more details about queue hours are displayed when joining a line. 2.19.2 05/13/2024 - Ability find existing ticket or appointment per location (if configured)
- Ability to Check in early for an appointment (if configured) 2.18.1 01/08/2024 - Improved waiver/forms with rich text.
- support some additional settings. 2.17.0 12/12/2023 - improved appointment booking
- qr code scanning imrpovements. 2.16.2 11/20/2023 - support for rich text service type description
- support new field types 2.15.1 10/25/2023 - support new form features and waivers. 2.14.1 08/08/2023 - minor fix when searching and changing locations.
- fix for open via web from some locations. 2.8.6 03/20/2023 - Support for new optional address field if configured
- Support for waiver/forms enhancements. 2.8.3 03/06/2023 - Add support for mandatory waivers/forms to be completed when booking appointments. 2.7.0 01/23/2023 - Ability to upload photos or attachments if required by business.
- support for additional settings that business may enable. 2.6.8 01/16/2023 - added support for picture or file uploads
- nicer service type chooser with descriptions 2.3.1 12/12/2022 - Some minor fixes. Hide blank categories and improve form entry when phone number is optional. 2.1.7 08/29/2022 - when booking apt and both phone and email have been set to optional, ensure we collect one of them. 2.1.4 08/07/2022 - Better support for international phone numbers
- Improved accessibility 2.1.2 07/17/2022 - Now shows All Booking choices on same page as Join line choices to make it easier to choose. 2.0.9 05/28/2022 - Minor display improvements/formatting. 2.0.6 05/02/2022
WaitWell version 3.2.26
Updated At: 2026-05-08
Changes: Version History - fix for service type selection 3.2.26 Mar 30 - support service grouping
- support phone validation 3.2.25 Mar 29 - support single signon
- support additional appointment workflow 3.2.24 Mar 14 - support Waillo chat assistant 3.2.17 Jan 24 - support some new settings
- minor ui updates 3.2.3 11/13/2025 Updated UI, improved status page. 3.0.0 08/01/2025 - ability to see staff profile pictire/bio when booking with them
- increase number of locations support. 2.27.0 01/12/2025 - display timezone name on booking page.
- improved booking page layout. 2.21.1 08/14/2024 - improved calendar booking page.
- more details about queue hours are displayed when joining a line. 2.19.2 05/13/2024 - Ability find existing ticket or appointment per location (if configured)
- Ability to Check in early for an appointment (if configured) 2.18.1 01/08/2024 - Improved waiver/forms with rich text.
- support some additional settings. 2.17.0 12/12/2023 - improved appointment booking
- qr code scanning imrpovements. 2.16.2 11/20/2023 - support for rich text service type description
- support new field types 2.15.1 10/25/2023 - support new form features and waivers. 2.14.1 08/08/2023 - minor fix when searching and changing locations.
- fix for open via web from some locations. 2.8.6 03/20/2023 - Support for new optional address field if configured
- Support for waiver/forms enhancements. 2.8.3 03/06/2023 - Add support for mandatory waivers/forms to be completed when booking appointments. 2.7.0 01/23/2023 - Ability to upload photos or attachments if required by business.
- support for additional settings that business may enable. 2.6.8 01/16/2023 - added support for picture or file uploads
- nicer service type chooser with descriptions 2.3.1 12/12/2022 - Some minor fixes. Hide blank categories and improve form entry when phone number is optional. 2.1.7 08/29/2022 - when booking apt and both phone and email have been set to optional, ensure we collect one of them. 2.1.4 08/07/2022 - Better support for international phone numbers
- Improved accessibility 2.1.2 07/17/2022 - Now shows All Booking choices on same page as Join line choices to make it easier to choose. 2.0.9 05/28/2022 - Minor display improvements/formatting. 2.0.6 05/02/2022 2.0.3 04/19/2022
WaitWell version 3.2.17
Updated At: 2026-01-24
Changes: - support Waillo chat assistant
WaitWell version 3.0.0
Updated At: 2025-08-01
Changes: Aug 1, 2025
Version 3.0.0
Updated UI, improved status page.
WaitWell version 2.27.0
Updated At: 2025-01-12
Changes: Jan 12, 2025
Version 2.27.0
- ability to see staff profile pictire/bio when booking with them
- increase number of locations support.
WaitWell version 3.2.24
Updated At: 1970-01-01
Changes: - support single signon
- support additional appointment workflow
Disclaimer
Official App Store Link
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